Evolving to Empower
Between 1994 and 2017, Syntro facilitated over 70 managed care organizations to achieve successful accreditation and improve their HEDIS/CAPHS scores, improve business processes, and ultimately improve care and service to customers. Accreditation and regulatory compliance requirements were translated into business processes and integrated to avoid layers of processes and redundancy, always adopting the most stringent requirements.
Now you can find Katherine at AdvancingForward.net providing transformational professional coaching.
Syntro to Advancing Forward
ABOUT ME
Founded by Katherine L. Amy in 1994, Syntro LLC leveraged Katherine’s rich operational and leadership background in nursing and hospital administration, aiding Managed Care Organizations (MCOs) in integrating patient care delivery with finance. As an NCQA surveyor, Katherine transitioned from accreditation preparation to operational process development, adapting to the evolving federal and state regulations in the managed care sector.
SECTION OVERLINE
MY SKILLSET
Managed Care Expertise
Aided MCOs in achieving NCQA accreditation, ensuring regulatory compliance, and enhancing operational processes.
Transformational Leadership
Facilitates leaders to unlock their potential, fostering transformative leadership through Advancing Forward.
Operational Process Redesign
Expertise in process redesign, departmental turnarounds, and systems development for optimized performance.
EXPERIENCE MEETS EXPERTIsE
In 2018, the closure of Syntro gave rise to Advancing Forward, encapsulating a new vision and mission, poised to leverage the rich legacy of Syntro in a transformative leadership agenda.
Syntro’s service spectrum spanned from current state assessments for compliance, mock survey conduction, process redesign, to interim leadership in managed care plans, and training in Medicare and Medicaid requirements.
